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The Investor Reporting Specialist role is primarily responsible, under general supervision, for performing a number of accounting-related tasks in support of the Mortgage Servicing department, such as reporting, balancing, bank reconciliations and remitting financial figures to third-party investors, preparing reports, maintaining accurate records, identifying payment discrepancies, providing analysis, etc.
- Conduct daily and monthly investor bank account reconciliations.
- Research and resolve all variances in Investor Reporting applications.
- Ensure all cash adjustments are researched and cleared by required deadlines.
- Report all loan modifications to investors for both traditional loans and other modifications.
- Resolve investor rejects.
- Ensure monthly activity is completed timely and accurately, and that each accounting cycle cutoff is completed by the required deadline.
- Verify funds are owed and available for investor principal and interest remittances, and advance funds when necessary.
- Reconcile actual activities against reported activities for in GSE investors such as GNMA (FHA/VA/USDA), FNMA, FHLMC.
- Research and gather reports and documentation requested for all Exams (Internal & External), Financial Audits, QC Audits and Investor Audits.
- Reconciling disbursement account and all outstanding checks.
- Perform additional duties as assigned.
- Bachelor’s degree in Accounting required
- Minimum 3 years of accounting experience or in an accounting servicing with focus on Investor Reporting.
- General knowledge of GSEs (FHLMC, GNMA(FHA/VA/USDA), FNMA)
- Strong knowledge and proficiency with investor accounting principles and concepts, including debits and credits, cash flow requirements, bank reconciliations, etc.
- Work independently in a fast-paced, deadline-driven environment
- Highly organized with the ability to manage multiple priorities; strong sense of urgency and responsiveness
- Strong detail orientation and highly organized; follows through on all open issues
- Apply analytical skills and sound judgment to assess impact on borrowers, investors, and the company
- Proven excellent reporting, letter preparation, group presentation and other related communications skills
- Sound judgment, ability to think critically
- Advanced math and Excel skills
- Proficiency in using and learning mortgage loan software
- Communicate and interpret complex information effectively in verbal and written forms
- Must successfully pass Excel test
Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Working with Us
Teamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations. Come onboard and join our team!
Equal Opportunities for All
Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.
If you need assistance with any part of the application process, please send an email to careers@trustmark.com or call 866.213.1418.
Our Hiring Process
Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:
- Verification of employment, education and other data provided by you on your employment application
- Verification of eligibility to work in the US
- Criminal background check
- Credit check (required for certain positions)
- Fingerprinting (required for certain positions)
- Drug screen
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