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This position supports the Bank’s Fair and Responsible Banking (“FRB”) Program. The Senior Compliance Risk Analyst will support the Unfair, Deceptive or Abusive Acts or Practices (UDAAP and UDAP) program through providing assistance in maintaining Trustmark’s Satisfactory or better regulatory ratings that applies to the FRB Program which includes compliance with Fair and Responsible banking laws including the Equal Credit Opportunity Act (ECOA), Fair Housing Act (FHA), Unfair, Deceptive or Abusive Acts or Practices (UDAAP), and Americans with Disabilities Act (ADA) regulations by aiding in identifying and mitigating potential fair and responsible banking risks. The position will be responsible for conducting UDAAP compliance risk testing activities, advertising and marketing reviews, complaint management, and vendor management reviews throughout the Bank for risks related to Consumer Banking/Lending activities to identify potential areas of concern to improve Trustmark’s internal controls and reduce risk exposure.
- Monitor the Bank’s compliance with UDAAP laws and Sale Practices by conducting compliance testing and data analytics to analyze lending and non-lending activities to identify risks.
- Review marketing materials and other external-facing communication for potential UDAAP and Fair Lending issues.
- Monitor complaints and analyze complaint data for trends to assess potential UDAAP risk.
- Assist in the UDAAP risk assessments, including evaluation of inherent risk as well as the sufficiency of business unit controls to detect and prevent UDAAP risk.
- As a subject matter expert, provide guidance to business units on UDAAP regulations by keeping abreast of developing trends and changes in regulations relating to UDAAP, including: TILA, TISA, ECOA, FDCPA, FCRA, FHA, HMDA, ECOA, CRA and other regulations as applicable.
- Ensure compliance with applicable federal, state, and local laws and regulations. Complete all required training. Maintain knowledge of and adhere to Trustmark’s internal compliance policies and procedures. Take responsibility to stay abreast of changing regulations and policies.
- Assist in delivering periodic reporting to applicable committees and working groups, and the development of enhanced reporting.
- Assist in updating the UDAAP training and determining the bank’s annual UDAAP training needs.
- Assist in the development of the Enterprise ADA program, policy, and training. As well as acting as liaison to the first line of defense and the development of second line of defense control monitoring.
- Supports the Fair and Responsible Banking Department as needed.
- Perform additional duties as assigned.
- Bachelor’s degree in Law, Economics, Finance, Public Administration or Business-Related Field, or a combination of education and experience.
- 5 years of experience in financial institution, auditing firm, or consulting firm in a compliance, audit, risk management, or analytical role, preferably in a banking institution
- Excellent verbal and written communications skills, and ability to interface with senior management
- Proficient in time management, planning, and prioritization
- Ability to work in fast-paced, changing environment and meet deadlines with strict timeframes
- Highly motivated with the ability to be proactive, take initiative, carefully monitor, follow through, and complete projects/responsibilities in a professional and timely fashion
- Intermediate knowledge of fair and responsible lending/banking and ability to apply these principles
- Thorough knowledge of banking operations
- Excellent verbal and written communications skills, and ability to interface with senior management
- Hiighly proficient in time management, planning, and prioritization
- Ability to work in fast-paced, changing environment and meet deadlines with strict timeframes
- Ability to work on and track multiple tasks and priorities
- Highly motivated with the ability to be proactive, take initiative, carefully monitor, follow through, and complete projects/responsibilities in a professional and timely fashion
- Strong interpersonal and communication skills, including the ability to interact freely and comfortable with staff and management at all levels
- Ability to exercise sound judgment and work independently
- Knowledge of consumer protection laws and regulations impacting financial institutions with demonstrated proficiency in applying these principles
- Ability to manage and provide compliance related oversight to multiple business lines
- Strong knowledge of Microsoft applications, primarily Excel, Teams, PowerPoint, Outlook, Access, SharePoint, Word and other database analysis and reporting tools
- Demonstrated skills in critical thinking, attention to detail, interpersonal, problem solving, and analytical skills
- UDAAP, ADA, Advertising/Marketing, and Compliant Management compliance experience preferred
- Strong project management skills are a preferably a plus
- Process development experience preferred
- Master's in Law, Economics, Finance, Public Administration, Or Business-Related Field preferred
- Certified Regulatory Compliance Manager (CRCM) and/or professional certifications preferred but not required
Working with Us
Teamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations. Come onboard and join our team!
Equal Opportunities for All
Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.
If you need assistance with any part of the application process, please send an email to careers@trustmark.com or call 866.213.1418.
Our Hiring Process
Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:
- Verification of employment, education and other data provided by you on your employment application
- Verification of eligibility to work in the US
- Criminal background check
- Credit check (required for certain positions)
- Fingerprinting (required for certain positions)
- Drug screen
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Member FDIC
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Equal Housing Lender