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2021 PPP Loan Forgiveness


Online Portal Now Available

For borrowers that received a paycheck protection loan in 2021, Trustmark has partnered with “NEWITY,” formerly known as “ACAP”, an industry-leading processor of Small Business Administration ("SBA") Paycheck Protection Program (PPP) loan forgiveness applications.


2021 PPP loan recipients accessing NEWITY’s forgiveness portal for the first time should ensure they have their 10-digit 2021 SBA Guaranty number available, as this is required to access your specific loan information. This number can be found on page four of the Trustmark Promissory note or by requesting it from


To access the online forgiveness portal, click here, and for detailed instructions on the registration process, please access this Account Set Up Guide


Additionally, you may find it helpful to access the following links for assistance with the forgiveness process:


PPP Forgiveness Journey  – review a guide on the forgiveness registration process

PPP Forgiveness Status Guide  – read instructions for checking your application’s status

Customer Corner  – access PPP resources all in one place

Customer Support Form – submit a request for customer support

Account Access Reset Form – request a reset of your account access


For additional information, visit the US Treasury Department CARES Act Overview Page.