For borrowers that received a paycheck protection loan in 2021, Trustmark has partnered with “NEWITY,” formerly known as “ACAP”, an industry-leading processor of Small Business Administration ("SBA") Paycheck Protection Program (PPP) loan forgiveness applications.
2021 PPP loan recipients accessing NEWITY’s forgiveness portal for the first time should ensure they have their 10-digit 2021 SBA Guaranty number available, as this is required to access your specific loan information. This number can be found on page four of the Trustmark Promissory note or by requesting it from email@example.com.
Additionally, you may find it helpful to access the following links for assistance with the forgiveness process:
PPP Forgiveness Journey – review a guide on the forgiveness registration process
PPP Forgiveness Status Guide – read instructions for checking your application’s status
Customer Corner – access PPP resources all in one place
Customer Support Form – submit a request for customer support
Account Access Reset Form – request a reset of your account access
For additional information, visit the US Treasury Department CARES Act Overview Page.