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Senior IT Project Manager - Release Manager
Jackson, MS
Type: Regular Full-Time
Job ID: 2022-15682
Category: Information Technology

The Senior Project Manager is a mid-level role requiring basic skills with moderate level of proficiency, has a general understanding of principles in project management, experience with release management, managing infrastructure projects, and data governance.


As a Trustmark Senior Project Manager, you will generally manage small projects (i.e., approximately 1,000 to 3,000 project hours with a team of 5 to 25 team members, an internal cost of $100,000 to $300,000, and a project duration of 3 to 6 months) of medium risk and complexity. You will work under close to moderate supervision of the Program Manager or Manager, Transformational Services / PMO, with limited latitude for independent judgment. The position will also consult with senior peers on non-complex projects to learn through experience.

  • Plans and coordinates all aspects of small technical projects from initiation through delivery
  • Ensures requirements for internal technology projects align to operational standards. Develop alternate requirements or document exceptions as appropriate
  • With management guidance develops, defines and executes project plans, project scope, activities, schedules, budgets and results
  • Identifies needed resources for projects, defines major project roles. Assigns and supervises work of project team, providing technical and analytical support and direction
  • Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope
  • Serves as liaison between technical and non-technical teams, in internal organizations as well as in vendor/subcontractor organizations, to ensure all project targets and requirements are met
  • Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement
  • Identifies Trustmark Transformational Services / PMO process gaps or areas for improvement, recommends and implements standard methodologies and solutions
  • Perform additional duties as assigned.


  • A Bachelor’s Degree in Computer Science, MIS, Business Administration or the equivalent combination of education, training, or work experience. Must be in active pursuit of Project Management Professional (PMP) certification or have the equivalent level of education and experience for the job level
  • Minimum of five (5) years of work experience handling technical projects in financial services or a related industry OR in a related technical field (e.g., application development, technology integration, business analysis, client technology consulting)
  • Must have prior experience working as a Technical PM and IT Infrastructure (Network, Data Center transformation, Cybersecurity, etc).

  • Experience compiling and maintaining extensive project documentation, such as project plans, proposals and information papers, RFPs, project budgets, and issues lists

  • Experience leading technology and infrastructure projects
  • PMP, Lean, Agile or Six Sigma certification
  • Banking/Financial Services industry knowledgeable
  • Small to medium size team resource management – onsite and remote
  • Communication proficiency
  • Project management
  • Process improvement
  • Software Development Life Cycle (SDLC)
  • Organizational Change Management (OCM)
  • Risk identification and management
  • Basic understanding of project management standards, processes, procedures and guidelines
  • Moderate knowledge of the industry project management standard methodologies (i.e., Project Management Body of Knowledge - PMBOK)
  • Knowledge of various types of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation) and the accurate project application
  • Understanding of standards relevant to the software industry (e.g., ISO, CMM, Six Sigma)
  • Knowledge of Trustmark’s products and services
  • Basic skill in managing project budgets and timelines
  • Skill in the use of negotiation techniques to reach agreement when there are widely differing viewpoints
  • Excellent analysis, problem-solving, team, conflict management and time management skills
  • Strong verbal and written communication skills
  • Ability to interact effectively with senior level executives
  • Ability to set clear expectations, manage team performance and build high morale among team members
  • Ability to maintain confidentiality and carry out assignments that are critical in nature


  • Masters / MBA degree Preferred
  • Prior Project Governance Experience preferred
  • Prior Experience with ServiceNow Portfolio Project Management (or equivalent) preferred
  • Prior Banking Experience preferred
Working with Us

Teamwork and the individual contributions of our associates are recognized as the drivers of our success.  At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment.  We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations.  Come onboard and join our team!


Equal Opportunities for All

Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accomodation for individuals with disabilities in employment.


If you need accomodation for any part of the application process because of a medical condition or disability, please send an email to or call 866.213.1418.


Our Hiring Process

Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:

  • Verification of employment, education and other data provided by you on your employment application
  • Verification of eligibility to work in the US
  • Criminal background check
  • Credit check (required for certain positions)
  • Fingerprinting (required for certain positions)
  • Drug screen