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Letter of Credit Operations Manager
Flexible Locations:
Jackson, MS
or work from 3 other locations
Memphis, TN
Houston, TX
Birmingham, AL
Type: Regular Full-Time
Job ID: 2022-15565
Category: International Banking

The purpose of this job is to issue and maintain all of the Letters of Credit for the entire Trustmark system as well as assist the International Banking Manager with all processes and procedures related to International products

  • Cross-train, lead and develop team of associates to promote maximum productivity, engagement, succession planning and overall contribution to the strategic organizational goals.
  • Issue, renew, and amend all types of Letters of Credit in manual environment.
  • Assist lenders and their support staff with all matters relating to Letters of Credit.
  • Provide training for new hires in the position of International /Letter of Credit Specialist and Sr. International/Letter of Credit Specialist.
  • Perform all aspects of weekly, monthly and quarterly reconcilements for manual subsidiaries, BRIDGE Finance, loan system. Prepare all reports for letters of credit accurately and in a timely manner.
  • Provide backup for Manager and other staff during vacations and peak periods.
  • Examine all documents presented for payment under all types of letters of credit, determine compliance and process payment.
  • Create and release SWIFT messages
  • Responsible for day-to-day coaching, training, cross-training and directing the workflow for department associates
  • Perform additional duties as assigned.
  • Junior college/two-year college training
  • Minimum 15 years of Letter of Credit experience
  • Knowledge of foreign currencies and exchange rates
  • Knowledge of rules and regulations regarding Letters of Credit and foreign transactions
  • Knowledge of commercial loans
  • Knowledge of loan documentation
  • Knowledge and complete understanding of UCP, ISP98, URC522, AML, OFAC
  • Time management principles to prioritize workload
  • Strong math skills
  • Attention to detail and accuracy
  • Proficient in Excel, Word, Keyboard and calculator
  • Oral and written communication skills
  • Automation and merger experience preferred.
Working with Us

Teamwork and the individual contributions of our associates are recognized as the drivers of our success.ย  At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment.ย  We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations.ย  Come onboard and join our team!


Equal Opportunities for All

Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accomodation for individuals with disabilities in employment.


If you need accomodation for any part of the application process because of a medical condition or disability, please send an email to or call 866.213.1418.


Our Hiring Process

Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:

  • Verification of employment, education and other data provided by you on your employment application
  • Verification of eligibility to work in the US
  • Criminal background check
  • Credit check (required for certain positions)
  • Fingerprinting (required for certain positions)
  • Drug screen

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